Our Services

Averix Solutions: Delivering Expert Support to Drive Sustainable Business Growth

Housing Disrepair Claims

We specialise in assisting tenants across the UK with housing disrepair claims, ensuring landlords meet their legal obligations under the Landlord and Tenant Act 1985. Our team handles every step of the process — from initial assessment to legal representation with professionalism and empathy.

We help tenants claim compensation for:

• Damp, mould, and leaks

• Faulty heating and electrics

• Structural damage and safety hazards

• Pest infestations and poor sanitation

• Delayed or neglected repairs

Inbound Customer Support

Our multilingual support teams manage inbound customer queries for global projects across sectors including retail, finance, healthcare, and technology. We ensure every interaction reflects your brand’s values and delivers measurable satisfaction.

• 24/7 customer helpline management

• Email and live chat support

• Complaint resolution and escalation handling

• CRM integration and reporting

Outbound Sales & Lead Generation

We drive growth through strategic outbound campaigns tailored to your target audience. Whether you're launching a new product or expanding into new markets, our trained agents deliver results with professionalism and cultural sensitivity.

• Appointment setting and qualification

• B2B and B2C outreach

• GDPR-compliant data handling

Digital Engagement & Campaigns

From WhatsApp broadcasts to email automation, we help brands connect with customers through smart, scalable digital channels. Our campaigns are designed to build trust, drive conversions, and enhance customer loyalty.

• WhatsApp and SMS outreach

• Email marketing and follow-up sequences

• Survey and feedback collection

• Broadcast scheduling and analytics